Terms and Conditions homi69 — Malaysia Gaming Platform Rules

1Definitions and Acceptance of Terms

In this Terms and Conditions document, "homi69", "we", "Platform", and "website" refer to the homi69 online gaming platform accessible at homi69.com along with all related services, mobile applications, and products.

"Member", "user", "you", and "player" refer to individuals who have registered and hold an active account on the homi69 platform. "Services" refers to all games, financial transactions, promotions, customer support, and other functions available through the homi69 platform.

By registering an account on homi69, accessing the platform, or using any of the services offered, you are automatically deemed to have read, understood, and agreed to be bound by all terms and conditions stated in this document, including homi69's Privacy Policy and Responsible Gaming Policy.

2Eligibility and Account Registration

To register and use the homi69 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age at the time of registration and throughout the period of platform use.
• Act on your own behalf only and not on behalf of any other individual or entity.
• Not be on any self-exclusion list or gaming ban list of any relevant regulatory body.
• Provide accurate, truthful, and up-to-date registration information including your full name, date of birth, and contact details.
• Do not hold any other homi69 account, whether currently active or previously terminated.

Homi69 reserves the right to request identity verification (KYC) documents at any stage, including during registration, before the first withdrawal, or when suspicious account activity is detected. Accepted documents include a copy of a valid national ID, driving licence, or passport.

Members are fully responsible for ensuring their account information remains current and accurate. Any losses arising from outdated or incorrect information are the member's sole responsibility.

3Deposits and Payment Methods

Homi69 supports a variety of local Malaysian payment methods for members' convenience. All deposits are processed instantly and credited to the gaming account within a short timeframe.

• FPX (Financial Process Exchange) — direct online bank transfer from local Malaysian banks.
• Touch 'n Go eWallet — a popular digital wallet widely used by Malaysians.
• Boost — a Malaysian digital wallet with a fast deposit process.
• GrabPay — a digital payment method via the Grab app.
• Direct bank transfer — supports all major Malaysian banks including Maybank, CIMB, RHB, Public Bank, and Hong Leong Bank.

The minimum deposit is RM 10 per transaction. The daily maximum deposit limit depends on the member's account level and can be increased by contacting the support team. All deposits must be made using a payment method registered in the member's own name — deposits from third-party accounts are not accepted.

4Withdrawal of Winnings

Homi69 is committed to processing all valid withdrawal requests promptly and transparently. The following terms and conditions govern the withdrawal process:

• The minimum withdrawal amount is RM 30 per request.
• Withdrawals are processed within 3–5 minutes for supported payment methods once account verification is complete.
• Withdrawals must be made to a bank account or digital wallet registered in the same name as the homi69 account holder.
• Your first withdrawal requires a successful KYC verification before it can be processed.
• Homi69 reserves the right to request additional verification for withdrawals that exceed certain limits as a standard security measure.
• Winnings earned through bonus use are subject to wagering requirements that must be met before a withdrawal is permitted.

If a withdrawal request is delayed for more than 24 hours, members are encouraged to contact the homi69 support team via live chat for clarification and prompt assistance.

5Bonuses and Promotions

Homi69 offers a variety of bonuses and promotions to members, including a welcome bonus, weekly cashback, daily reload, and exclusive VIP offers. All bonuses are subject to the following terms and conditions:

• Each bonus carries its own wagering requirement, typically ranging from 5x to 30x the bonus value depending on the promotion type.
• The welcome bonus may only be claimed once per new member. Attempting to claim the same bonus through multiple accounts is a violation of these terms.
• Bonus validity periods are as stated in the terms of each respective promotion. Expired bonuses cannot be reactivated.
• Homi69 reserves the right to void any bonus if there is evidence of abuse, fraud, or a related terms violation.
• Bonus value may not be transferred between accounts or converted directly to cash without first fulfilling the wagering requirements.
• Some games may not count wagers in full toward meeting bonus wagering requirements — the list of eligible games is stated in the terms of each promotion.

For more information on current promotions and the detailed terms of each offer, please visit the Promotions us.

6Game Rules

All games on the homi69 platform are subject to both general rules and the specific rules of each individual game. Members are responsible for understanding the rules of each game before placing any bets.

• All games use a Random Number Generator (RNG) that has been audited and certified by an independent certification body. Game results are final and cannot be disputed.
• Any technical disruption during an active game will be resolved in accordance with the homi69 technical interruption policy. Wagers affected by a technical disruption will be returned to the member's account balance.
• The use of automation software, bots, or any tools that attempt to exploit the gaming system is strictly prohibited and may result in immediate account suspension.
• Homi69 reserves the right to void any wager suspected of involving fraud, manipulation, or exploitation of technical vulnerabilities.

For Live Casino games, interactions with the dealer must be conducted respectfully and courteously. Rude or disruptive behaviour that affects other players' experience may result in the member being removed from the game table.

7Member Responsibilities

As a homi69 member, you agree to take full responsibility for all activities that occur in your account and to comply with all applicable rules:

• Keep your password and account login credentials confidential at all times. homi69 shall not be liable for any losses resulting from unauthorised access due to member negligence.
• Do not share your account with any other individual or allow others to use your account for gameplay or financial transactions.
• Do not use the homi69 platform for any unlawful activity, including money laundering or financial fraud.
• Play within your financial means and make use of the responsible gaming features provided by homi69 whenever needed.
• Notify homi69 immediately if you suspect any unauthorised activity on your account.

Homi69 encourages all members to use the deposit limit, session limit, and self-exclusion features available on the platform. For more information, visit the Responsible Gaming us.

8Data Privacy & Security

Homi69 takes the protection of all members' personal data seriously. All information collected during registration and platform use is handled in accordance with the homi69 Privacy Policy, which complies with international data protection standards.

• All personal data and financial transactions are protected by 256-bit SSL encryption at all times.
• Homi69 does not sell, rent, or share members' personal data with third parties without member consent, except as required by law.
• Two-factor authentication (2FA) is available for an added layer of security and members are encouraged to enable it.
• Homi69 retains transaction records for the period required by applicable compliance and legal obligations.

For detailed information on how homi69 collects, uses, and protects your personal data, please read the Privacy Policy The complete homi69.

9Account Suspension & Closure

Homi69 reserves the right to freeze or close any member account under the following circumstances without prior notice:

• Violation of any term or condition in this document.
• Verification that the member is under 18 years of age.
• Verification that the member has registered more than one account.
• Suspected activity involving fraud, money laundering, or exploitation of platform systems.
• Requests from statutory authorities or relevant law enforcement bodies.
• A member's failure to complete the KYC verification process within the stipulated timeframe.

Members may also request voluntary account closure at any time by contacting the homi69 support team. Valid account balances will be returned to the member upon completion of the required verification process, subject to any deductions related to breaches of these terms.

10Limitation of Liability

Homi69 provides its services on an "as-is" basis and makes no warranties, express or implied, regarding continuous availability, freedom from errors, or the suitability of the platform for any particular purpose.

• Homi69 is not liable for any financial losses arising from a member's gaming activity, including losses resulting from unfavourable game outcomes.
• Homi69 is not liable for service disruptions caused by factors beyond our control, including internet infrastructure issues, power outages, or extraordinary events.
• The maximum total liability of homi69 to any member under any circumstances is limited to the total amount deposited by that member in the 30 days preceding the claim.

This liability exclusion applies to the extent permitted by applicable Malaysian law. User rights protected under Malaysian consumer law are not affected by these terms.

11Terms Amendment

Homi69 reserves the right to modify, update, or add to any part of these terms and conditions at any time at our sole discretion. Changes take effect immediately upon publication on the homi69 website.

While homi69 will endeavour to notify members of significant changes via in-platform notifications or email, it is the member's responsibility to periodically review the latest terms. The last updated date will always be displayed at the top of this document for members' reference.

Continued use of the homi69 platform after any changes to these terms are published will be considered full acceptance of the updated terms.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of homi69's services, our team is ready to assist you through the following channels:

• In-platform Live Chat — available 24 hours a day, 7 days a week in Bahasa Melayu and English.
• Support email: [email protected] — we aim for a response time within 2–4 hours.
• Our FAQ page contains answers to the most frequently asked questions by members — click here to visit the FAQ.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or related to these terms will be resolved through the dispute resolution channels established by homi69.